I transferred my claim to BLB from another law firm. From the first conversation I had with Clare, I felt at ease and immediately filled with confidence that I could put my trust in her. During the lengthy and difficult process, Clare was always patient, calm, gentle and reassuring. She was also very clear and precise in explaining what was happening and what the next steps were. I will always be very grateful to Clare for achieving a settlement that others thought wasn’t possible. In fact, it settled for nearly 700 times what my first solicitors suggested it was worth.