As we have all being adapting to life during these challenging times, we thank you for your continued understanding. Below we have summarised some of the measures we have adopted to protect our staff, clients and contacts.
Cleanliness and Social Distancing
We have worked hard to put in place procedures and equipment to ensure the safety of our staff and visitors to our offices. This includes fitting protective screens to reception desks, creating (wherever possible) designated walkways and one-way systems, and providing a ready supply of antiviral products, including hand sanitiser. Surfaces in communal areas are sanitised at least three times each day. Upon entering our offices, temperature checks and mask-wearing are mandatory for everybody – staff and visitors.
Appointments and Documents
While we continue to be open for business during the current national lockdown, you will appreciate that in the interest of safety, our offices are closed for as long as the restrictions remain in place. This means that, regrettably, we will not be able to offer face-to-face meetings in our offices during this period. Appointments are however available by telephone or video conference.
Should you have hard copy documents for us (including ID documentation), please send them by signed-for post. Alternatively, if you are local, you can post the documents through the letterbox of the office dealing with your matter.
In line with government guidelines, those staff who can are working remotely from home. Where you wish to get in touch with us, please contact the member of staff dealing with your matter or reception at the relevant office. Email remains the best form of contact and their details may be found on our website.